When you take your vehicle to a garage for a routine service or for faults to be repaired you are making a legally binding contract, which is covered by the Consumer Rights Act 2015. See the guide 'Buying from business premises: on-premises contracts explained' for more information on these Regulations. Knowing your legal rights will help you deal with any problems that may arise.Īn important element of the contract is that a trader must give you certain pre-contract information as set out in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Most traders are reputable and honest, but there are some traders that will carry out poor quality repairs and servicing at a high price, or charge you for work that has not been carried out. This guide gives information on the legal rights and remedies you have and includes practical examples to explain what you can do if things go wrong.Ī vehicle is an expensive purchase so it makes good sense to maintain it and hopefully prolong its life by having it regularly serviced.
When you take your vehicle to a garage for a routine service or for faults to be repaired you are making a legally binding contract. Vehicle repairs and servicing - your rights This guidance is for England, Scotland and Wales
